At the age of 52, Chip Conley sold the company he had spent the last 24 years building, Joie de Vivre. Some may ask “why?” After all, at 26 he transformed an inner-city motel into the second largest boutique hotel chain in America.
His point, we cannot be driven just by what can be counted. While that drives results, things that are no less important, but inherently intangible matter…A LOT. He makes every business decision based on one important metric: happiness.
You may be asking yourself, but if you can’t truly measure happiness, how can you run a business by this metric? You’d be right, it can’t exactly be measured, but he has made a career of guiding businesses by driving happiness. In order to do so, you have to step away from your spreadsheet and do the inward facing work asking the tough questions. Are you prepared? To learn more about Chip, check out his TED talk here.
